Effective Date: 3/26/2024
Thank you for choosing Rootbound Arborists. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information we receive from you.
Information We Collect
We collect personal information from you when you provide it to us, such as when you contact us via email. The types of personal information we may collect include:
- First and Last Names
- Email Addresses
- Phone Numbers
- Addresses
How We Use Your Information
We use the personal information you provide to us solely for the purpose of conducting business with you. This may include:
- Communicating with you about our services
- Responding to your inquiries or requests
- Sending you relevant information or updates related to our services
Information Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All personal information provided to us is securely stored on our home office computer, which benefits from built-in security features such as Windows Defender antivirus protection, a firewall, and regular updates from Microsoft to mitigate potential risks and safeguard your data.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may disclose your information in the following circumstances:
- To comply with applicable laws, regulations, or legal processes
- To protect the rights, property, or safety of our business, customers, or others
- With your consent
Third-Party Services
Payments/Financial information provided by clients and stored in QuickBooks is protected under QuickBooks’ privacy policy, ensuring secure handling. This sensitive data is inaccessible on company devices, enhancing its protection.
We utilize third-party services like Gmail, webmail, and Mailchimp for various operations. Personal information, such as names and email addresses, may be shared with Mailchimp for marketing
purposes, subject to their privacy policy. Your data is securely managed in accordance with our privacy policy.
WordPress powers our website and manages contact submission forms, securely processing and storing personal information like names, email addresses, and physical addresses. While WordPress implements security measures, data submitted through website forms is forwarded to our Gmail account for processing. We recommend reviewing the privacy policies of WordPress, webmail, and Gmail for further information on data handling.
Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at treecare@rootbound arborists.com
